Terms of Service
Last Updated: January 15, 2026
This Institutional Client Agreement ("Agreement") governs the relationship between FTI ("The Company") and the counterparty ("Client") regarding the provision of liquidity and trading infrastructure services.
1. General Provisions
By accessing our FIX API, trading platforms, or utilizing our liquidity feeds, the Client agrees to be bound by these Terms of Service. These terms apply to all institutional clients, Prime of Prime (PoP) entities, and professional traders utilizing FTI's infrastructure.
The Company reserves the right to amend these terms at any time. Continued use of our services after such amendments constitutes acceptance of the new terms.
2. Scope of Services
FTI provides multi-asset liquidity and execution services including, but not limited to:
- Aggregated Liquidity: Streaming of bid/ask prices for Forex, Metals, Indices, and Cryptocurrencies.
- Execution Services: Direct Market Access (DMA) and Straight Through Processing (STP) of client orders.
- Connectivity: Provision of FIX API credentials and Bridge connections (e.g., OneZero, PrimeXM).
3. Order Execution Policy
We are committed to providing "Best Execution" for our clients. However, the Client acknowledges that:
- Market Execution: All orders are executed at the best available market price. Positive or negative slippage may occur during periods of high volatility.
- Variable Spreads: Spreads are dynamic and may widen during news events or market rollovers.
- Latency: While we host servers in low-latency centers (Equinix NY4/LD4), network latency beyond our control may affect execution speed.
4. Margin & Leverage Requirements
The Client must maintain sufficient margin in their account to sustain open positions. FTI operates under strict risk management protocols:
| Risk Parameter | Standard Policy |
|---|---|
| Margin Call Level | 100% Margin Level (Notification sent) |
| Stop Out Level | 50% Margin Level (Positions liquidated) |
| Leverage Changes | Subject to change based on equity size and market volatility |
| Negative Balance | Institutional accounts are liable for negative balances unless otherwise agreed |
5. Fees, Commissions & Swaps
Commissions: Trading commissions are charged per million USD traded or per lot, as defined in the Client's specific Fee Schedule.
Swaps/Rollovers: Swap rates are based on interbank interest rate differentials and are applied to positions held overnight (23:59 Server Time). Triple swaps apply on Wednesdays.
6. Prohibited Trading Practices
The following practices are strictly prohibited on the FTI platform and may result in immediate termination of service and voidance of profits:
- Latency Arbitrage: Exploiting pricing latency between feeds.
- Price Manipulation: Any attempt to artificially influence market prices.
- Unauthroized Access: Attempting to reverse engineer the API or access unauthorized data streams.
7. Limitation of Liability
FTI shall not be liable for any consequential, indirect, incidental, or special damages, including loss of profits, arising out of the use of our liquidity services, platform downtime caused by third-party technology providers, or force majeure events.
8. Contact & Support
For inquiries regarding these Terms of Service, account disputes, or trade investigations, please contact our institutional support desk:
Email: support@fintech-ig.com